Ticket Policies, Exchanges, and FAQs
You are our top priority. UMS is fully committed to the health and safety of our audiences and will provide all flexibility and accommodation possible in the months ahead, including refunds, exchanges for future performances, and ticket donations options if events are canceled or postponed due to coronavirus restrictions.
Please see our latest Health & Safety policies, which require that all attendees wear a face mask and show proof of vaccination or a negative COVID-19 PCR test.
UMS continues to offer Series:You season ticket packages, with a 10% discount when you order at least three different events. More info.
Policies and Fee Information
Ticket Refund & Exchange Policies
During this pandemic year, UMS will offer completely flexible ticketing policies, including refunds, exchanges for future events (or a gift certificate valid for up to five years), or a donation of the purchase price of the ticket(s) to UMS. Whether a performance is canceled, or you’re simply not feeling well or are uncomfortable with attending, we will be happy to refund or exchange your tickets.
UMS also sells tickets for University of Michigan School of Music, Theatre & Dance productions and the Ann Arbor Summer Festival.
Individual Ticket Fees
For single tickets, fees of $3.00-$6.00 per ticket apply to all internet and phone orders:
- $3 for tickets $29 & less
- $5 for tickets $30-$59
- $6 for tickets $60+
There are no fees for single tickets purchased at the League Ticket Office or at the venue immediately before the performance. Fees are never refundable, and may also be charged for ticket exchanges.
Season Ticket Package Fees
There is a $10 fee for all season ticket package orders. Season ticketholders enjoy access to the best seats and the best prices for all performances. Benefits also include free parking and installment billing. Learn more about UMS season ticket packages
Tickets can be purchased online, via phone at 734-764-2538, or in-person at the Michigan League Ticket Office. Visit our Contact Page for more information.
Season ticket holders pay no fee when exchanging their tickets. Single Ticket Buyers pay a $6 per ticket exchange fee more than 48 hours before the performance, or $10 per ticket within 48 hours of the performance.
Please use discretion in choosing to bring a child to a UMS performance. Remember, everyone must have a ticket regardless of age. Age recommendations for performances are posted on the artist performance pages.