Ticket Policies, Exchanges, and FAQs
Policies and Fee Information
Ticket Refund & Exchange Policies
Tickets may be exchanged for another UMS performance within the same season, or the value can be held as a credit on your UMS account for the remainder of the season.
Tickets must be exchanged for UMS credit at least one hour prior to the performance; after that time, they will be returned as a donation to UMS. All UMS credit balances will expire at the end of the 2022/23 season and may not be applied to future seasons.
As an added benefit, subscribers may request a ticket refund up to 24 hours before a performance.
UMS also sells tickets for University of Michigan School of Music, Theatre & Dance productions and the Ann Arbor Summer Festival.
Individual Ticket Fees
For single tickets, fees of $3.00-$6.00 per ticket apply to all internet and phone orders:
- $3 for tickets $29 & less
- $5 for tickets $30-$59
- $6 for tickets $60+
There are no fees for single tickets purchased at the League Ticket Office or at the venue immediately before the performance. Fees are never refundable, and may also be charged for ticket exchanges.
Season Ticket Package Fees
There is a $10 fee for all season ticket package orders. Season ticketholders enjoy access to the best seats and the best prices for all performances. Benefits also include free parking and installment billing. Learn more about UMS season ticket packages
Tickets can be purchased online, via phone at 734.764.2538, or in-person at the Michigan League Ticket Office. Visit our Contact Page for more information.
Please use discretion in choosing to bring a child to a UMS performance. Remember, everyone must have a ticket regardless of age. Age recommendations for performances are posted on the artist performance pages.
Authorized Ticketing Agent
UMS assumes no liability for tickets purchased through unauthorized sales channels, including Craigslist, eBay, StubHub, and other secondary market or ticket broker services. We strongly advise against purchasing tickets from any source other than the UMS Ticket Office or ums.org.
Tickets purchased from unauthorized sources may be stolen, counterfeit, or otherwise compromised, and if so, are not valid for event admission. If you are unsure whether a ticket seller has been authorized to sell UMS tickets, please contact the Ticket Office at 734.764.2538 prior to purchasing from that source.