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COVID-19 Updates and Impacted Events

Latest UMS Updates

Last updated May 1, 2020

The 2020/21 Season has been announced, and Season Ticket packages are available starting May 4. Learn more

The April 30 deadline to request ticket refunds for the canceled 2019/20 season events has now passed. For patrons who have not contacted our ticket office, the value of your ticket(s) will automatically be processed as an in-kind donation.


Looking Ahead to the New Season

You are our top priority. UMS is fully committed to the health and safety of our audiences, and will provide all flexibility and accommodation possible in the months ahead.

View 2020/21 Season Ticket FAQs

Read ‘Putting Our Audience First’ — a letter from UMS Presdient Matthew VanBesien

For all performances that take place as planned, standard ticket policies will remain in effect.

Working from Home

UMS has moved to a fully remote work environment for all our staff, thus already eliminating any face-to-face contact with the public. Our patron services team is answering phones and processing new season ticket orders from the safety of their own homes.

Our entire staff is carrying on virtually, resolving near-term issues, making sure we are attentive to all of our ticket buyers, patrons, and donors, and utilizing this time to dream up new possibilities for you when we return to doing what we do best: bringing our community together for incredible arts experiences that remind us of our humanity and inspire us to greater things.