Privacy Policy

This is the web site of The University Musical Society (UMS).

Our postal address is
Burton Memorial Tower
881 N University Ave
Ann Arbor, MI 48109-1011

We can be reached via e-mail at umstix@umich.edu or you can reach us by telephone at 734.764.2538.

For each visitor to our Web page, our Web server automatically recognizes only the consumer’s domain name (where possible), but not the e-mail address.

Our web site may collect only the domain name, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit including, but not limited to, IP address, referring domain, browser type, access date and time. Additional information volunteered by the consumer, such as survey information and/or site registrations may also be collected.

The information we collect is used to:

  • Improve the content of our Web pages.
  • Customize the content and/or layout of our page for each individual visitor.
  • Notify consumers about updates to our Web site

The information automatically collected by our Web server is not shared with other organizations for commercial purposes.

With respect to cookies, we use cookies to:

  • Store visitor’s preferences.
  • Record session information, such as items that consumers add to their shopping cart.
  • Record user-specific information on what pages users access or visit.
  • Record past activity at a site in order to provide better service when visitors return to our site.
  • Customize Web page content based on visitors’ browser type or other information that the visitor sends.

Typically, e-mail addresses provided to our website are only used for:

  • Contacting a customer about an order or performance change or cancellation.
  • Providing a customer with requested information.
  • Subscription to our e-mail newsletter

Persons who supply us with their e-mail address online may receive email contact from us with information regarding orders they have placed online, to notify you of a performance change or cancellation, or through your subscription to the UMS E-News. UMS will never sell or distribute e-mail address information.

If you do not want to receive subscriptions from us in the future, please let us know by emailing umstix@umich.edu.

If you supply us with your postal address online, you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling 734.764.2538

When calling, please provide us with your exact name and address. We will be sure your name is removed from the list.

From time to time, we make our customer postal address available to other local reputable arts organizations and/or non-profit organizations whose products or services we think you might find interesting. If you do not want us to share your mailing address with other companies or organizations, please let us know by calling 734.764.2583 or writing UMS, 881 North University, Ann Arbor, MI 48109.

Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online or in the event of a performance change or cancellation. UMS will never sell or distribute telephone number information. UMS policy states that all orders must have a valid telephone number. Because of this, we cannot remove a telephone number from your account.

With respect to Ad Servers: UMS does NOT partner with or have special relationships with any ad server companies.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. In this event, customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at 734.764.2538 .If you are concerned about how your information is used; you should check this privacy policy statement periodically.

Upon request we provide customers with access to financial information (e.g., credit card account information) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, and contact information (e.g., name, address, phone number) that we maintain about them .
Consumers can access this information by calling 734.764.2538.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. All sensitive information is transferred using SSL (Secure Socket Layer) connections.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or call 734.764.2538. This policy does not apply to the practices of companies that UMS does not own or control, or companies which hire UMS as a ticketing service provider.

For questions or comments on this policy e-mail umstix@umich.edu or write UMS, 881 North University, Ann Arbor, MI 48109.