Safety Protocols for Live Events and FAQ
Last updated July 1, 2020
We are in the process of working with the University’s venue managers and U-M public health professionals on a plan to return to in-person performances that is informed by the health guidelines in place at the time of each concert. The current CDC guidelines on physical distancing mean that the performance experience is going to be different than what we have been used to. While these plans are still under discussion, new safety protocols for live performance attendance may include, but are not limited to:
Physical Distancing
- Shorter performances without intermissions
- Significant capacity reductions to ensure social distancing
- Timed entry and exit to facilitate social distancing
Protection
- Face masks will be required for all audiences, staff, and volunteers at any live event
- Hand sanitizer will be available throughout the venue
- Frequent cleaning and disinfecting of any high-touch areas such as door handles, elevator buttons, restrooms, etc.
- All seating areas will be cleaned and disinfected with anti-bacterial/anti-viral compounds before each performance
- Artist merchandise and food/beverages will not be offered for sale.
Health Screening & Contact Tracing
- Health questionnaires and contactless temperature checks (completed by both artists and audiences)
- In order to facilitate contact tracing, we will require name and contact information for each individual attending a UMS event.
Additional details will be sent out in advance of each live performance with the safety protocols that will be employed.
Frequently Asked Questions
Please make sure we have a good email address and cell phone number on file for you so that we can keep you informed.
We’ve made it easy for you to request ticket changes online. Just visit https://tickets.ums.org/account/upcomingevents and log in to your account for details.
We’ve made it easy for you to request ticket changes online. Just visit https://tickets.ums.org/account/upcomingevents and log in to your account for details.